Terminated Merchant File Match List Removal: Get Unlisted and Back in Business

Being on the Terminated Merchant File (TMF) Match List can be a nightmare for any merchant. It can cripple your ability to accept credit card payments, hindering your business growth. But fear not, there is a way out. Here's a guide to getting yourself delisted from the TMF Match List.



The Path to Delisting from the TMF Match List

The delisting process involves resolving the issues that led to your inclusion on the list in the first place. Typically, this means addressing excessive chargebacks, fraud issues, or non-compliance with credit card association regulations. You'll need to demonstrate to Mastercard (the operator of the MATCH List) that your business has taken corrective actions and implemented measures to prevent future violations.

Taking Action to Get Delisted

  • Dispute Inaccurate Inclusion: If you believe your inclusion on the TMF Match List is a mistake, you can initiate a dispute process with Mastercard. Gather evidence to support your case, such as documentation demonstrating your business is compliant.

  • Work with Your Acquirer: Your acquiring bank or payment processor can be a valuable resource in the delisting process. They can provide guidance and assist you in understanding the specific reasons for your inclusion.

  • Demonstrate Corrective Actions: Develop and implement a plan to address the problems that led to your listing. This might involve improving customer service to reduce chargebacks, implementing stricter fraud prevention measures, or overhauling your business practices to ensure compliance.

TMF Match List FAQs

  • How long does it take to get delisted from the TMF Match List? 

Unfortunately, there's no guaranteed timeframe. The delisting process can take anywhere from a few months to a year, depending on the severity of the violations and the strength of your case.

  • Can I get delisted if I change my business name or open a new merchant account? 

No, trying to skirt the system will only lead to further problems. Mastercard can link your business to past violations through various identifiers.

Don't Let the TMF Match List Hold You Back

Getting delisted from the TMF Match List requires effort, but it's achievable. By following these steps and demonstrating a commitment to responsible business practices, you can get your business back on track and start accepting payments again.

How We Can Help

Here at Howtogetoffmatch.com, we understand the complexities of the TMF Match List and the delisting process. Our team of experts can guide you through every step, from dispute resolution to crafting a compelling case for delisting. Learn more about our TMF Match List consulting services: link to service page on your website. We'll help you navigate the delisting process and get your business back on the road to success.

Contact us today to schedule a consultation!


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